General Terms and Conditions

1. General

1.1 These General Terms and Conditions (hereinafter referred to as the GTC) includes the rules for the use of goods (hereinafter referred to as Products) and Services provided by Hód-Beton Kft. (hereinafter referred to as Service Provider), and furthermore, contains the rights and obligations of user (hereinafter: User) as well as the rules of online purchases made by customers on the Service Provider’s website (https://www.mypackpoint.com, hereinafter referred to as Website). Also, it contains the conditions of use of the Website.

In the case of these GTC, everyone is considered as a User who opens and browses the Website, who purchases a product on it, or who uses the Service provided by the Service Provider. Services available on the Website can only be used by Users who are either natural persons with legal capacity or business organization.

1.3 By using the Website and ordering the products and services available on it, the User acknowledges that he/she is a natural person with full legal capacity or a representative (who is authorized to represent that organization) of a business organization.

1.4 The User accepts these GTC by starting the use of the Website, or registering a profile on it, and by ordering a product or a service provided by the Service Provider.

1.5 The use of the services provided by the Service Provider or the purchase of the products sold by the Service Provider is possible with an order placed electronically, in the manner specified in these GTC.

1.6 All Users are entitled to use the services of the Website if they become acquainted with and acknowledge the provisions of these GTC and the Privacy Policy.

1.7 The language of the contract is english. The GTC is available from here for permanent storage.

2. Details of the Service Provider

HÓD-BETON Kereskedelmi és Szolgáltató Korlátolt Felelősségű Társaság
Address: Hungary 6800 Hódmezővásárhely, Nyár utca 43.
Company Registration Number: 06-09-011783
TAX number: 14107722-2-06
EU VAT NUMBER: HU14107722
Contact: This email address is being protected from spambots. You need JavaScript enabled to view it.

3. Products

3.1 The essential properties and characteristics of the Products (https://www.mypackpoint.com/products) available on the Website and the regulations for their use can be found in detail on each product page.

3.2 The price of each Product is indicated in GBP(including VAT).

3.3 The price of the Products does not include their delivery fee, we provide information on its additional cost in point 8 of the GTC.

3.4. Resale of the Products is prohibited without the prior written consent of the Service Provider.

3.5 The Service Provider reserves the right to change the prices of the Products that can be ordered from the Website, provided that the change takes effect at the same time as it appears on the Website. The change does not affect the price of products already ordered. If (despite all the care of the Service Provider) an erroneous price is posted on the Website (e.g. significantly different from the well-known, generally accepted or estimated price of the product, or a price of „0 GBP” or „1 GBP” possibly due to system error), the Service Provider is not obliged to make the Product available at the wrong price, but may offer it at the correct price in the knowledge of which the User may withdraw his intention to purchase.

4. Ordering a product

4.1 To order, it is not required for the User to register on the Website. If the User does not wish to register, after selecting the desired product, he/she must provide the data required for the order during the checkout. The Service Provider reserves the right to suspend or delete the orders submitted with clearly incorrect or false data until the data is clarified.

4.2 In case of registration, the User must provide the following data: full name, email address, telephone number and a password.

4.3 To place an order, the first step is to place one or more products in the basket. User can check the contents of his/her basket and in the case of a registered customer, the User can log in to his/her account, which will result in the automatic filling in of certain data – previously provided during registration – or continue the purchase without registration by providing the requested data. The User can modify his/her order on the basket page, e.g. delete an item from it.

4.4 After entering the required data on the Checkout/Basket page, the User places his order by clicking on the “Confirm Purchase” button.

4.5 By confirming the purchase, the User declares that he/she has read and accepted all the provisions and conditions of these GTC and the Privacy Statement published on the Website, and consents to the data processing for the purpose of communication included in the Privacy Policy.

4.6 The Service Provider will only accept the order if the User completes all the fields required for the order. If the User does not fill in any of the fields, the order cannot be placed.

4.7 The User has the right to cancel his/her order at any time in a legal notice sent to the Service Provider via email. Upon receipt of the email requesting the cancellation, the Service Provider is obliged to ensure the cancellation of the order without delay, but no later than within 3 working days. The User's data will be removed from the system immediately after cancellation, however, this does not affect the retention of data and documents related to the previously ordered Products, and does not result in the deletion of such data. After the removal, it is no longer possible to restore the User's data, but he/she can place an order again.

5. Fixing data entry errors

5.1 The User undertakes to update the data provided during the order as necessary - with the e-mail request sent to the Service Provider - in order to ensure that they are timely, complete and accurate. Any additional costs arising from the change of the data not communicated to the Service Provider shall be borne by the User. The Service Provider is obliged to correct the previously recorded data based on the User's request sent by email.

6. Order confirmation

6.1 The Service Provider notifies the User of the receipt of the order submitted by the User via a confirmation e-mail within 3 working days at the latest, which confirmation email contains the data provided by the User during the order, the order ID, the order date, the Service Provider's bank account number, the name of the ordered Product, the price of the Product, and the expected delivery time.

6.2 If the User has already sent the order to the Service Provider and notices an error regarding the data in the confirmation email, he/she must notify the Service Provider within 1 day. In this case, the Service Provider modifies the order accordingly.

6.3. If the User has finalized the online ordering process by entering the data requested there and has clicked on the "Confirm Purchase" button, he/she will place an order, which is a binding offer on the part of the User. However, this offer does not automatically mean that the Service Provider has accepted the User's offer.

6.4 After the User has finalized his/her order, the Service Provider sends an “Order Information” email (e-mail 1) informing him/her about the order identification number, the total value of the order, the expected delivery time of each product and that each item in your order products may require separate administrator confirmation. Email 1 does not mean the acceptance of the User's purchase offer. After processing the order and - if necessary - after consulting the User, the Service Provider confirms the order in another email (e-mail 2) to the User, who can immediately print or save this order confirmation in PDF format. The contract is concluded by sending the 2nd e-mail.

7. Terms and methods of payment

7.1 This paragraph (“7. Terms and methods of payment”) applies to the Products available for purchase at https://www.mypackpoint.com/products webpage.

7.2 The User can settle the order - based on the information included in the confirmation e-mail - by bank transfer or credit card payment.

7.3 Online bank card payments are executed via the Barion system. The merchant does not get and store bank card data. Barion Payment Inc., the provider of this service, is an institution under the authority of the Central Bank of Hungary, its license number is: H-EN-I-1064/2013.

7.4 After processing the order and completing the payment, the Service Provider will send an electronic invoice by email to the email address provided by the User. By accepting the GTC, the User consents to the Service Provider issuing an electronic invoice. It is possible to withdraw this consent with a clear legal statement addressed to the Service Provider - in the form of an email. The electronic invoice contains an electronic signature and a time stamp with a certified certificate in accordance with the legislation in force.

8. Shipping information

8.1 When ordering a product, the home delivery fee is charged to the User.

8.2 Shipping costs shown during the order process are gross amounts.

8.3 Due to their nature, the Products can only be delivered by home delivery.

8.4 Delivery of the purchased product requires the User to provide additional delivery information, such as postcode, city, and exact address.

8.5

9. Service

9.1 The Service Provider provides a Service for its Products via its Website and Mobile application for a subscription fee. In order to use the Service, the User must register in the Mobile Application or on the https://www.admin.mypackpoint.com webpage created for this purpose on the Website (hereinafter these two referred to as the User Interface).

9.2 You can only register for the Service over the age of 18. Minors may use the Service only under adult supervision.

9.3 The registration process required to use the Service is as follows: The User downloads (from Google Play, or Apple Store) and installs the MyPackPoint application or navigates to the website described in the documents provided with the Product. Click the "Register" button here to start registering your user account. The following information is required during registration: name, email address, password, time zone, billing information (name, address, account language and currency) and credit card information. Before finalizing the registration, the User can get acquainted with the provisions of the GTC and the Privacy Policy. By clicking on the “Complete Registration” button, the User finalizes his/her registration by acknowledging that he/she has read and accepted the provisions of these GTC and the Privacy Policy and consents to the data processing detailed therein.

9.4 The fee for the Service is 4.5 EUR/month (including VAT). No additional costs will be incurred by the User towards the Service Provider. The fee for the Service will be deducted automatically on a monthly basis from the credit card provided during registration. The User is entitled to use the Service only if the fee for the Service has been successfully deducted from the credit card provided by the User and if this fee has been credited to the service provider's bank account.

9.5 The Service provides remote access to the Product that the User links (adds) to his/her User Account. Thanks to this, the User can generate unique PIN codes through the User Interface, with which the Products can be opened. In addition, the User may monitor the status of his Product or trace whether the PIN codes generated by him/her have already been used. The Service Provider sends an email notification about the PIN codes used. The Service allows the User to share the use of the Product with 3 additional users. The User has the option to add a so-called “Favorite Store” within the Service, which is a convenience feature for regular use of the Service.

9.6 The same User may add and manage multiple Products within the scope of its Service.

9.7 If the fee for the Service is not settled as described in paragraph 9.4 of the GTC, the User has an additional 30 days (from the appearance of the current monthly payment obligation) to settle the debt. During this 30-day period, the Service may continue to be used without restriction, however, after the expiration of this, the Service Provider will suspend its service until the arrears are settled.

9.8 The Service Fee will only be deducted if a valid bank card is linked to the User's account and if there is a sufficient amount in the bank account to complete the transaction.

9.9 After deducting the fee for the Service, an electronic invoice will be issued to the User, which can be accessed and downloaded in the User account in the “Bills” menu. In addition, the User will be informed about the issuance of the invoice to the registration email address provided by him/her.

9.10 The User acknowledges that in the event of termination of the contract between the Parties - either on the part of the Service Provider as specified in Section 9.7 of the GTC or on the part of the User in Section 9.11 - it is not possible to reclaim and refund the Service Fee or its time-proportionate part.

9.11 The Service can be canceled at any time, in which case it will remain active until the end of the billing period. Fees paid are non-refundable and there is no refund for a partial period subscription or unused Product. It is possible to cancel the subscription by entering the User Interface, by clicking on the “Delete Account” button in the “User Settings” menu, including the “Account” tab. If you cancel your service, your account will automatically close at the end of the current billing period.

9.12 The Service Provider is entitled to unilaterally change the fee for the Service. The Service Provider publishes the amended Service Fee both on the Website and on the interface of the Mobile Application, in addition, the users of the Service will also receive information to their email address. These fee changes will not take effect until 30 days after the User has been notified on the interfaces listed in the previous sentence.

10. Withdrawal

10.1 The User who qualifies as a consumer is subject to Decree 45/2014 on distance contracts. (II.26.) Of the Government Decree (hereinafter the Government Decree) has the right of withdrawal and termination in respect of the Products purchased on the Website and the Services used on the User Interface.

10.2 The User who qualifies as a consumer has the right to exercise his/her right of withdrawal in the period between the date of concluding the contract and the date of receipt of the product.

10.3 If the User who qualifies as a consumer wishes to exercise his right of withdrawal, he must send a clear statement of his intention to withdraw (by post or electronic mail) to the Service Provider during the period open for withdrawal using the contact information indicated in point 2 of these GTC. A sample statement on the exercise of the right of withdrawal is available in Section 1 of GTC.

10.4 The User who qualifies as a consumer is responsible for proving that he/she has exercised his/her right of withdrawal in accordance with the provisions specified in Section 12 of the GTC and the relevant legal provisions. If the User who qualifies as a consumer does not send his/her statement of withdrawal within the specified deadline, in a way that can be proved beyond any doubt, this shall be deemed that the User has not fulfilled the conditions for exercising the right of withdrawal, therefore his contract will not be terminated.
In the case of a written withdrawal, it shall be deemed to have been validated on time if the User who qualifies as a consumer sends his / her statement to the Service Provider during the withdrawal period (even on the 14th calendar day).
In the case of communication by post, the Service Provider shall take into account the date of posting, and in the case of communication by email, the date of the email used for the calculation of the deadline. The User who qualifies as a consumer must send his / her letter of withdrawal (if communicated by post) by registered mail in order to be able to credibly prove the date of dispatch.
The User who qualifies as a consumer exercises his right of withdrawal within the deadline if he sends his withdrawal to the Service Provider before the expiry of the withdrawal period (fourteen days) as described above.

10.5 In case of withdrawal, the User qualifying as a consumer is obliged to return the ordered product to the registered office of the Service Provider detailed in Section 2 of the GTC without delay, but no later than within 14 (fourteen) days from the notification of his withdrawal.
The cost of returning the product to the Service Provider shall be borne by the User who qualifies as a consumer. The Service Provider is not able to accept the package returned by cash on delivery. Apart from the cost of returning the product, the User who qualifies as a consumer in connection with the withdrawal shall not be charged any other costs.
Pursuant to Section 5 (1) of the relevant Government Decree, the User qualifying as a consumer may, at his / her option, enforce his / her request for repair directly at the service provider's customer service or at the repair service indicated on the warranty card. You can only return the products purchased from the Service Provider to the registered office detailed in point 2 of the GTC.

10.6 In the event of a valid withdrawal, all reciprocal performance will be refunded. If the User who qualifies as a consumer is unable to reimburse the Service Provider for the performance received, or can only partially, or only return the use required to determine the nature, properties and operation of the product in a worn or inoperative condition, depreciated to compensate.

10.7 The User who qualifies as a consumer is charged for the direct costs of returning the product.

10.8 The amount paid by the User who qualifies as a consumer, including the costs incurred in connection with the performance, shall be refunded by the Service Provider immediately, but no later than within 14 days from the notification of the withdrawal. This period shall begin on receipt of the intention to withdraw. If the User specifically chooses a mode of transport other than the least expensive standard mode of transport, the Service Provider will not reimburse the resulting additional costs. In the case of a contract for the sale of a product, the Service Provider may withhold payment of the amount to be refunded until the User who has qualified as a consumer has returned the product or proved beyond doubt that it has been returned and ownership transferred (the earlier of the two dates must be taken into account). During the refund, the Service Provider uses a payment method identical to the payment method used during the original transaction; due to the application of this refund method, the User who qualifies as a consumer shall not be charged any additional costs.
In the case of payment by credit card or bank transfer, the amount of the return will always be transferred to the bank account provided at the time of payment, and it is not possible to repay in cash.

10.9 In the case of the Service detailed in Section 10 of the GTC, the User qualifying as a consumer may also exercise the right of withdrawal or termination. In case of cancellation (if the Service Provider has not yet activated the Service), the full fee will be refunded. In case of termination - if the Service Provider has already activated the Service - the User who qualifies as a consumer indicates within 14 days that he does not claim the Service, - so terminates the contract -, the proportionate part of the fee for the remaining period of the service will be refunded. A sample of the declaration is available in Annex 2 of the GTC for the exercise of the withdrawal or termination of the Service.

11. Warranty

11.1 Regarding the products that can be purchased from the Service Provider, the Civil Code and 151/2003. (IX. 22.) under the Government Decree, which means that during the warranty period it is released from liability only if it proves that the defect can be traced back to the improper use of the product.

11.2 The duration of the warranty (the warranty period) begins with the actual performance, so with the delivery of the product to the User, or if the commissioning is performed by the Service Provider or its agent, the day of commissioning. 151/2003 on the mandatory warranty for certain consumer durables. (IX.22.) Of the Government Decree, the products for which the law prescribes a mandatory warranty period are listed. The (material) scope of the decree only applies to products sold under a new consumer contract concluded in the territory of Hungary and listed in the annex to the decree. The Service Provider undertakes the warranty period for its products specified by law.
The defect is not covered by the warranty if the cause of the defect occurred after the delivery of the product to the consumer, for example, if the defect was caused by improper commissioning (unless the commissioning was performed by the Service Provider or its agent, or if the improper can be traced back to an error in the operating instructions), or:

• misuse, non-observance of the instructions for use,
• improper storage, improper handling, damage,
• elemental damage caused by a natural disaster.

In the event of a defect covered by the warranty, the consumer may: primarily - at his option - request repair or replacement, unless it is impossible to fulfill the chosen warranty claim or if the Service Provider would result in disproportionate additional costs compared to the other warranty claim. the value of the breach, the gravity of the breach of contract and the breach of interest caused by the User by fulfilling the warranty claim.
If the Service Provider has not undertaken the repair or replacement, it cannot fulfill the User's interest within the time limit corresponding to this obligation, or if the User's interest in the repair or replacement has ceased, the User may, at his option, request a proportionate reduction of the purchase price. , the error may be corrected by the Service Provider himself or by someone else, or he may withdraw from the contract. There is no room for withdrawal due to a minor error. If the User claims a replacement within three working days of purchase (commissioning) due to a defect in the product, the Service Provider is obliged to replace the product, provided that the defect impedes the intended use.
Repairs or replacements must be carried out within a reasonable period of time, taking into account the characteristics of the product and the intended use of the User, in the interests of the User. The Service Provider shall endeavor to carry out the repair or replacement within a maximum of fifteen days, however, it may not be able to meet the 15-day deadline despite all efforts.
During the repair, only new parts may be installed in the product.
The warranty period is not statute-barred, but disqualifying, so it cannot be extended under any circumstances. (e.g. time spent in the service or when the consumer is unable to use the product as intended) starts again.

11.3 The Service Provider is released from its warranty obligation only if it proves that the cause of the defect arose after the performance.

11.4 However, the User does not have the right to assert a warranty and guarantee claim and a product warranty and guarantee claim simultaneously, in parallel, due to the same defect.

11.5 The warranty does not affect the enforcement of the User's rights arising from legal regulations, in particular the warranty of supplies and products, as well as compensation.

11.6 In addition to the products covered by the warranty, the Service Provider provides a warranty card that complies with the legal regulations in force at any time. In the case of certain product groups, the warranty card is attached to the purchased product on a paper basis, in other cases the Service Provider provides the User with a version of the paper-based warranty card saved in pdf file format by email. In this pdf. format warranty card will be sent to the User by email, immediately after or at the latest on the day after the User has been notified of the delivery of the ordered product to the logistics partner. The warranty card in pdf format can be printed.
It comes with the product, either paper based or pdf. format warranty card, as well as the proof of payment (invoice, receipt) must be kept by the User together. With the warranty card issued by the Service Provider, the warranty claims (warranty, warranty of supplies) can be fully enforced both through the manufacturer's service partners and at the Service Provider's premises. It is necessary to print the warranty card in PDF format before the warranty claim can be validated.

12. Supplies warranty

12.1 The User, who qualifies as a consumer, may assert a supply warranty claim against the Service Provider in case of incorrect performance of the Service Provider. In the case of a consumer contract, the User who qualifies as a consumer may assert his warranty claims during the 2-year limitation period from the date of receipt, for product defects that already existed at the time of delivery of the product. Beyond the two-year limitation period, the User who qualifies as a consumer can no longer enforce his or her warranty rights.

12.2 The User may, at its option, request a repair or replacement, unless it is impossible to meet the demand chosen by the User or it would entail a disproportionate additional cost for the Service Provider compared to the fulfillment of its other request. If the repair or replacement has not been requested or could not be requested by the User, the User may request a proportionate delivery of the consideration or the error may be repaired or repaired by the User at the Service Provider's expense or, in the final case, withdraw from the contract.

12.3 The User may transfer from the chosen right of warranty to another, however, he / she is obliged to bear the cost of the transfer, unless it was justified or the Service Provider has given a reason for it.

12.4 The User is obliged to notify the Service Provider of the error immediately after its discovery, but not later than within two months from the discovery of the error.

12.5 The User may enforce his/her supply warranty claim directly against the Service Provider.

12.6 Within six months of the performance of the contract, there are no conditions other than the notification of the error to enforce your warranty claim if the User proves that he has purchased the product from the Service Provider (by presenting an invoice or a copy of the invoice). In such a case, the Service Provider is only released from the warranty if it rebuts this presumption, i.e. proves that the defect of the product occurred after the delivery to the User. If the Service Provider can prove that the cause of the error arose for a reason attributable to the User, it is not obliged to accept the warranty claim made by the User. However, after the expiration of six months from the performance, the User is obliged to prove that the defect he / she recognized was already present at the time of performance.

12.7 If the User asserts his/her warranty claim in respect of the part that can be separated from the product - in terms of the indicated defect -, the warranty claim shall not be deemed valid for the other parts of the product.

13. Product warranty

13.1 In the event of a defect in the product (movable thing), the User may, at his / her choice, enforce the right of warranty for supplies specified in Section 14 of the GTC or a claim for product warranty.

13.2 However, the User does not have the right to assert a claim for a product warranty and a product warranty at the same time, in parallel, due to the same error. However, in the event of a successful product warranty claim, the User may enforce his or her warranty claim against the manufacturer for the replaced product or repaired part.

13.3 As a product warranty claim, the User may only request the repair or replacement of the defective product. In the event of a product warranty claim, the User must prove the defect of the product.

13.4 A product is considered defective if it does not meet the quality requirements in force at the time of placing it on the market or if it does not have the characteristics specified by the manufacturer.

13.5 The User may assert his product warranty claim within two years from the placing of the product on the market by the manufacturer. Upon expiry of this period, he shall lose this entitlement. The User is obliged to notify the manufacturer of the defect without delay after the discovery of the defect. An error reported within two months of the discovery of the error shall be deemed to have been reported without delay. The User is responsible for the damage resulting from the delay of the communication.

13.6 The User may exercise the product warranty claim against the manufacturer or distributor of the movable property. Pursuant to the Civil Code (hereinafter the Civil Code), a manufacturer is a producer and distributor of a product.

13.7 The manufacturer or distributor is released from its product warranty obligation only if he can prove that:

• the product was not manufactured or marketed in the course of his business, or
• the defect was not recognizable in the light of scientific and technical knowledge at the time of placing on the market or
• the defect of the product results from the application of legislation or a mandatory official regulation.

13.8 It is sufficient for the manufacturer or distributor to prove a reason for the exemption.

14. Procedure in case of defective product

14.1 Due to the defective product, the related request can be enforced during the open period, even through the Service Provider's customer service.

14.2 If the User does not qualify as a consumer, - so he places his order within the framework of his commercial or professional activity -, the warranty and guarantee claim due to the defect expires within 1 year from the receipt of the goods.

14.3 The User is obliged to inspect the purchased product upon receipt, and if the packaging is damaged, to notify the supplier and request that a report be drawn up. In case you have a quantitative or qualitative objection, you are obliged to report it to customer service. Our supplier will return the product free of charge if another product is accidentally shipped, not as much or if the product is not shipped, or if the product is damaged. Thereafter, the Customer Service will immediately contact the User and deliver the ordered product free of charge.

14.4 Detailed information on the warranty, product warranty and guarantee can be found in sections 12-14 of these GTC. are located in points. The information on withdrawal and return is available in Section 11 of the GTC.

15. Consumer rights and claims

15.1 Making a complaint to the consumer protection authority: if the User who qualifies as a consumer notices a violation of his / her consumer rights, he / she has the right to file a complaint with the competent consumer protection authority according to his / her place of residence. The consumer protection authority is the government office. Following the assessment of the complaint, the authority shall decide on the conduct of the consumer protection proceedings. Consumers can turn to the territorially competent government offices.

Contact details of government offices:
https://fogyasztovedelem.kormany.hu/#/fogyasztovedelmi_hatosag

Competent consumer protection authority according to the registered office of the Service Provider:
http://www.csmkh.hu/hu/muszaki-hatosagi-foosztaly

Csongrád-Csanád Megyei Kormányhivatal Fogyasztóvédelmi Osztály
Cím: Hungary, 6722 Szeged, Rákóczi tér 1.
Phone: +36 62 680 530
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

15.2 Dispute resolution procedure via the European Union's online dispute resolution platform: in the case of a cross-border consumer dispute related to an online sales contract, it is possible for consumers who qualify as consumers to settle their cross-border disputes related to online purchases electronically.
Website: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN On the online platform available on the above website, the User who qualifies as a consumer can submit the application electronically to the Conciliation Board after completing it.

15.3 Initiation of Conciliation Board proceedings: if any consumer dispute between the Service Provider and the Consumer User is not resolved during negotiations with the Service Provider, the User User may apply to the Conciliation Board according to his place of residence or stay and the Service Provider's registered office competent Conciliation Body.
For the purposes of the rules applicable to the Conciliation Board, a consumer is also a non-governmental organization, church, condominium, housing association, micro, small and medium-sized enterprise, which buys, orders, receives, uses, uses or commercial communications or offers related to the goods. recipient.
The undertaking has a duty to cooperate in the proceedings before the Conciliation Body. This is, on the one hand, the obligation to send a reply to the Conciliation Board's invitation and, on the other hand, to ensure the participation of the person authorized to reach an agreement at the Conciliation Board hearing. If the registered office or premises of the company is not registered in the county according to the chamber operating the conciliation body with territorial jurisdiction, the obligation of the company to cooperate extends to offer the possibility of concluding a written agreement according to the consumer's needs.
The competent body according to the registered office of the Service Provider is the Csongrád Megyei Békéltető Testület operated by the Csongrád County Chamber of Commerce and Industry.
Contacts:
Address: Hungary, 6721 Szeged, Párizsi krt. 8-12.
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: +36 62 554 250

16. Responsibility

16.1 In the event of accidentally published information violating the User's right specified in Section 13 of the Electronic Commerce Act, the Service Provider shall comply with the Ekertv. comply with its notification and removal obligations upon request. The Service Provider will also comply with any official or court request within a legal time limit.

16.2 The Service Provider shall not be liable for any consequences (errors or damages) that can be traced back to the data provided incorrectly and / or inaccurately by the User. The Service Provider shall not be liable for any damage or error resulting from the change of the data provided during the order by the User. In case of doubt, the Service Provider is entitled to verify that the person placing the order is indeed entitled to represent the User by sending a message to the e-mail address provided in the company register or other official register of the given User (if it is an economic organization).

16.3 The Service Provider excludes all liability for the violations committed by the User - by or through the Website.

16.4 If the User notices objectionable content on the Website, he is obliged to notify the Service Provider immediately. If the Service Provider finds the indication to be justified in the course of its bona fide proceedings, it is entitled to immediately delete the information or amend it in accordance with Section 9.1. as set out in point.

16.5 It is not possible to claim damages from the User, except for damages within the scope of product liability, if they are based on damage to life, physical integrity, health, and other damages based on intentional or grossly negligent breach of duty by the Service Provider. In the event of a breach of contract, the Service Provider shall only be liable for damages that are typical of the contracts, foreseeable and actually occurring. It is considered to be a proper, contractual performance by the Service Provider if the product has more favorable, advantageous parameters compared to the information provided on the website or in the user manual.

16.6 The Service Provider shall not be liable in any way if the delivery delay or other problem has occurred due to inaccurate and/or incorrect data provided by the User.

16.7 On the data sheet of the selected product, the Service Provider indicates the descriptions containing the essential properties of the product, the instructions for use, so that the User can find out the actual properties of the selected product in detail from the instructions for use attached to the product. We attach a user manual to the product we sell within the legal framework, however, if you do not accidentally receive this fact with the product, please notify our customer service immediately before using the product, and of course we will replace it immediately.

16.8 The Service Provider excludes all liability for the conduct of the users of the Website. The user of the Website is solely and fully responsible for his / her own conduct, the Service Provider fully cooperates with the acting authorities in order to detect possible violations of the law within the legal framework.

16.9 The Website may contain links to the pages of other service providers, however, the Service Provider is not responsible for the activities of these service providers or for their data protection compliance.

16.10 The Service Provider is not liable for damages resulting from the use of the system. The User may use the Service Provider's website only at his own risk and accepts that the Service Provider shall not be liable for property and non-property damages incurred during use due to intentional, gross negligence or crime, as well as for breach of contract damaging life, limb or health. with the exception of liability.

16.11 The Service Provider shall not be liable for physical damage to the Product, including breaking, damaging or cracking open of the Product, and shall not be liable for any valuables delivered to and/or stored in the Product. The responsibility for the goods and valuables ordered in the Product lies with the consumer.

17. Copyrights

17.1 The Service Provider is the copyright holder of all content displayed on the Website: any copyrighted work or other intellectual creation.

17.2 Copying, saving or printing all or part of the content of the Website on physical or other data carriers is only permitted with the prior written consent of the Service Provider.

17.3 In addition to the rights expressly set out in these GTC, the order, the use of the Website and the Mobile Application, and no provision of the GTC provide the User with the right to use or utilize any trade names or trademarks on the Website.

18. Other

18.1 The fact of the order presupposes that the User is aware of the technical and technical limitations and dangers of the Internet and accepts the possibility of errors associated with the use of electronic commerce services.

18.2 The Service Provider is entitled to unilaterally amend the terms and conditions of these GTC at any time with effect for the future. The Service Provider informs the Users about the changes through the interface of the Website and the Mobile Application. After the modification, the condition for the use of the Website and the Mobile Application is that the User expressly accepts them through the Website and the Mobile Application and in the manner provided therein. In the case of a new contract, the User who has already concluded a contract may not refer to the content of the previously valid GTC as a contractual practice developed and applied between the Parties.

18.3 Issues not regulated in these GTC and the interpretation of these GTC are governed by Hungarian law, in particular:

• Act V of 2013 on the Civil Code ("Civil Code"),
• CVIII of 2001 on certain issues related to information society services. (Electronic Commerce Act) Act,
• 45/2014 on the detailed rules of contracts between a consumer and a business. (II. 26.) Government Decree,
• 151/2003 on a mandatory guarantee for certain consumer durables. (IX.22.) Government Decree,
• CLV of 1997 on consumer protection. provisions of this Act.

The mandatory provisions of the relevant legislation shall apply to the parties without any specific stipulation.

Valid from 1 June 2021.